Last updated: October 29, 2026
We stand behind what we sell. This warranty is in addition to any rights you have under the consumer laws of your country.
What is covered
- Assembled products: 12 months from delivery against defects in parts and workmanship.
- Electronic parts in kits (boards, screens, motors, servos, LEDs): 12 months from delivery against manufacturing defects, provided they were connected as shown in the guide.
- Parts that arrive faulty (dead on arrival): replaced free if reported within 30 days.
What is not covered
- Damage from incorrect wiring, reversed polarity, the wrong power supply or battery, or overheating while soldering.
- Modifications to the hardware or custom firmware beyond what the guide describes.
- Normal wear, cosmetic marks, water damage, drops and accidents.
- Batteries and other consumables bought elsewhere.
How to make a claim
- Email [email protected] with your order number, a short description and a photo or video of the problem.
- We usually solve it by email first (most problems are a loose wire or a setting).
- If a part is faulty, we send a replacement part. For assembled products we may ask you to send it back; we pay the return shipping for valid claims.
